What to Consider When Choosing a Sanitary Waste Provider
29th November 2018
With a recent scandal involving the pile up of human body parts in an NHS waste disposal system, it’s fair to say that the wrong waste disposal provider can create a very unpleasant experience for everyone involved. Not every business will have to deal with medical waste (let alone discarded organs), but it is important that any kind of waste is collected and dealt with by a reliable provider.
When starting a business, adequate sanitary waste disposal for your new office or business space may not be the first requirement you think of. Choosing a provider can be even more daunting, especially if you have no prior experience with what services to expect. Approach the issue sensibly, however, and the benefits to staff wellbeing should make it a priority.
Anticipating Your Disposal Needs
The first thing to consider when searching for a sanitary waste provider is what your waste disposal needs are likely to be in relation to your space. This is not only relevant for first time business owners, but also to any business owner that has had a bad experience with waste providers in the past. If you’re exploring other options, you don’t want to be caught out a second time; taking the time to know what it is you want could save you time and money in the long run.
There will be many factors to take into consideration, such as the frequency with which the provider will empty your bins; if your chosen provider has only a fixed schedule for collecting sanitary bins, this may not necessarily align with your level of trade. This is especially true for businesses that experience more seasonal trade, and are therefore likely to need more frequent disposal during peak seasons.
Even the style and size of the sanitary bins available to you may be a deciding factor when choosing a provider. For example, if your washrooms are modern and sleekly designed, you may choose to use a provider that can match the design and colour to your branding. On the other hand, if your washrooms have a limited amount of space, finding a compact sanitary bin may be your primary concern.
It’s All About The Reputation
Once you’ve decided on the type of sanitary waste you’re going to need, you’ll want to look into your chosen provider’s track record, as this can help to avoid any misunderstandings later on.
Being knowledgeable about your chosen provider’s reliability is vital when it comes to sanitary waste. While undisposed waste is unpleasant for any business, some have a more pressing need for disposal than others. If you work in the catering industry, for example, and are in regular contact with food, it is even more important that your waste is disposed of regularly and reliably. Although this is impossible to predict simply from reading through a website, taking the time to read a few customer reviews can help to warn you off providers that are not as reliable as they claim to be.
Reviews are also a great way to discover the level of customer service you can hope to expect from your provider. It’s important that you and your waste disposal provider have a good relationship based on frequent communication, as this will ensure you feel confident that any issues you may have with the service will be resolved quickly and efficiently.
Judging the customer care and reliability of a waste disposal provider is not as simple as judging the style of a sanitary bin. With the right research and good word of mouth, though, it is possible to find a trustworthy provider that you will have a fruitful relationship with.
What About The Environment?
In recent years, many businesses have made it their mission to be more eco-friendly, whether it’s stopping the use of plastic straws or simply ensuring that waste is correctly segregated. If environmental issues are important to you and your business – and they should be! – this may be a factor of consideration when choosing your sanitary waste provider.
Although it is vital that your chosen provider adheres to current environmental legislation regarding waste disposal, many providers are taking extra care to ensure their waste is being disposed of ethically. For example, many providers these days operate under a ‘Zero Waste to Landfill’ policy, which encourages the reusing and recycling of most products to reduce the impact on our landfills and oceans.
For more information about what happens to your sanitary waste once it’s been collected you can contact your chosen provider directly, or look for their environmental policy statement on their website.
Don’t Get Tied Down
Hopefully, after considering all these options, you’ll have found the right sanitary waste provider for your business. However, circumstances can always change, whether they are your business’ or your provider’s, and signing a contract can leave you tied to a provider that may not be meeting your needs.
If a signing a contract is unavoidable for whatever reason, it is advisable you do not sign a contract that exceeds a 12 month period unless it is for electrical washroom services, such as hand dryers.
However, when choosing a provider, a contract-free agreement is an added advantage, as it gives you more flexibility should the needs of your business change, or in the event you are no longer happy with your service. When workplace hygiene is involved, being tied into a contract may end up being a disadvantage for your staff and your customers.
Choosing the right sanitary waste disposal can be a daunting task, but it is an important one. With bad workplace hygiene contributing to sickness in the workplace, the right waste disposal solution could even have an impact on absenteeism and productivity.
Choosing the wrong provider, on the other hand, can result in unpleasant phone calls, unclean washrooms and possibly even a bad reputation for your business. By taking the time to assess the specific needs for your business and conducting adequate research, sanitary waste disposal can be a hassle-free and efficient process.