Jo is the daughter of Martin and Jackie and began her career at VR in April 2007 after gaining a 2:1 degree in business and marketing and working for a successful clothing import/export merchants organising shipments and customers. Jo decided her expertise would be of great value at VR Sani-Co Ltd and decided to join the family business. Jo began her career at VR overseeing the administration and marketing for the company as well as credit control and payroll. As of August 2015 Jo moved into her new position of Marketing Director.Her main responsibility is marketing and that’s where her passion lies. In addition she is not only Matthew’s sister but also his right hand lady, aiding with strategic decisions along with keeping the office and the administration of the company running smoothly.
In 1999, aged 19 following the availability of a service operative position, Matthew decided to follow in his parent’s footsteps and began working for VR. His responsibilities were to carry out servicing and help with general administration. In 2000 VR secured their own premises in Herne Bay and Matthew took on over the service manager’s responsibilities from Martin.In 2005 Matthew moved to the position of operations manager helping and guiding the service operatives in their servicing roles. This included organising over 70 routes and overseeing the servicing of over 1900 customers. From August 2015 Martin and Jackie took a huge step away from the business and Matthew moved into his most important role of Managing Director. He has proved that business acumen, hard work and a customer driven outlook is most obviously in the Crowther blood!
VR employed Phil Greene as their Area Sales Manager at the beginning of 2010 to move VR further in the right direction. In 2014 Phil progressed to Business Development Manager as he proved that his sales techniques and customer service had advanced the company hugely. Phil is a confident, approachable and bubbly character that is very passionate about succeeding (especially as the in laws are his employers). His passion for washroom services and VR Sani-Co is second to none. What you get with Phil is a warm, friendly and honest approach; please feel free to contact Phil to discuss what VR can do for you.
Through the business growing from strength to strength we soon realised we were in need of a Service Manager who could join our tight knit team and whom would bring with them experience, professionalism and fresh approaches.
Lee joined the team at the start of 2019. He bought with him a wealth of experience in people management and is skilled to lead and manage our service team through motivating, nurturing and developing them. He has settled in well and is already highly respected by the team. Lee’s professional approach to service issues aligns well to the culture of our business and we look forward to what the future holds with him as part of the team.
Abby joined the “gang” back in May 2015. Jo was in need of an extra pair of hands to help with the administration needs of the business. We welcomed Abby with open arms. Her organisational skills are outstanding and she came with a hidden gem – creativity! Her creative, fresh approach to the company’s marketing has bought out the best in Jo and in the marketing itself. The two work together in unison – “two peas in a pod” Therefore Abby’s job role changed rapidly from admin assistant to marketing and admin assistant.
Gareth is a valued service support operative. He is our newest team member and start mid 2019, quickly picking up the job role. Gareth settled in quickly and is committed to carrying out his role efficiently and with the highest professionalism. It’s not an easy role at time however Gareth takes it all his in stride and never lets us down.
Jason has fast become a popular member of the VR hub. His contagious positive attitude is a hit with not jus the customers but his colleagues too. Nothing is ever too much and Jason’s love for his job and VR shines through. VR feel lucky to have found him.
Danny joined the company in November 2017. His bubbly personality and winning smile stood out for us and he quietly and consistently does a fantastic job for the company always with the upmost professionalism.
Chris joined the team in June 2017. The glint in his eye caught ours. Chris is very authentic and what you see is what you get. A valued member of the team who is well liked and respected by both his colleagues and customers.
Lee joined the VR team at the start of 2018. His reliability and dependability is second to none and he I always willing to go the extra mile. A popular member of the team whom the customer value as much as we do.
Martin succeeded in securing a new position in Kent and following the movement of the family down to Herne Bay in Kent, Martin and Jackie decided that it was time to launch their own company full time following Jackie’s success with the hygiene bag dispenser. They worked together from home expanding their market in the hotels and hospitality industry and then diversified into the servicing of sanitary and nappy bins in 1995. The service division commenced with a small van with Martin driving and Jackie servicing, but has expanded over the years to today; a fleet of vans covering Kent, Sussex, London and Surrey.
Jackie started marketing the hygiene bag dispensing system from the family home in Cheshire at the beginning of 1991 after Martin had been made redundant from Welcome Plc following a sell off of the hygiene services division. She was successful in introducing the product into four and five star hotels by mailing samples to the head housekeepers and following up with phone calls. A successful husband and wife partnership as well as a business one!